1. Order Cancellation

Orders may be cancelled:

• Within 24 hours of placing the order
• Before dispatch

Cancellation requests must be emailed to:

[email protected]

2. 7-Day Return Policy

Customers may request a return within 7 days from the date of delivery.

Return eligibility conditions:

• Product must be unused
• In original packaging
• With original invoice

3. Non-Returnable Items

• Used products
• Customized or personalized items
• Opened hygiene-related products

4. Damaged or Defective Products

Customers must report damaged or defective items within 48 hours of delivery and provide photo or video proof.

5. Refund Processing

• Approved refunds are processed within 7–10 business days
• Refunds will be credited to the original payment method