1. Shipping Coverage

We ship across India.

2. Order Processing

Orders are processed within 1–3 business days after confirmation.

3. Delivery Timeline

Delivery timelines depend on third-party courier partners and location.

Estimated delivery time: 3–10 business days.

Delays due to courier issues, weather conditions, strikes, public holidays, or unforeseen circumstances are beyond our control.

4. Cash on Delivery (COD) Policy

• COD is available for selected products and serviceable locations.
• CozyHomes reserves the right to refuse COD for certain orders.
• Accurate contact details are required for COD verification.
• Repeated refusal of COD orders may result in restriction of COD service.

5. Shipping Charges

Applicable shipping charges will be displayed at checkout before payment confirmation.

6. Order Tracking

Tracking details will be shared via registered email or SMS after dispatc